The announcement went on to say that a member of the American Blue Ribbon's senior leadership team visited each restaurant Monday morning to deliver the news to employees as they headed into work. Each team member was offered a severance agreement.
"We felt that the best way to handle this news was to deliver the news in person. This insured that each employee was dealt with individually and in person. The team members are currently working to efficiently close down their restaurants and will be donating unopened food items to charitable organizations in their community. We are committed to the Max & Erma's brand and our franchise community, and look forward to announcing the next phase of this exciting brand revitalization during the week of January 25th," continues the statement.
Max & Erma's was acquired by American Blue Ribbon in 2010. The chain, founded in Columbus, Ohio in 1972, gained popularity for its burgers, cookies, and quirky, tchotchke-covered walls.
Reaction on Twitter was vast Monday, with customers, workers, and supporters expressing disappointment and outrage at the sudden and widespread closings.
Here's a bit of the Twitter fury:
Heartbroken... Max and Erma's closed for good... That chicken tortilla soup tho 🔑 #maxandermas
— Dana Lauren (@drazelilana) January 19, 2016
Well there goes one of my favorite restaurants. Guess I have to find somewhere else to eat. #maxandermas
— Myles Murphy (@mvmrocks) January 18, 2016
Shame on Max and Erma's for shutting down restaurants without any notice to its employees! #maxandermas #shameonyou https://t.co/HZfb03bex0
— Lisa Desprez (@msudesprez) January 18, 2016
Words can't describe how sad I am to hear #maxandermas is closed ðŸ˜
— Leah Winn (@Leah_Winn) January 18, 2016
Because it is so hard to give 8 stores notice of your business incompetence. Stay classy, @MaxErmas . #Michigan #maxandermas
— James D Stelma (@TrivinAintEasy) January 18, 2016
On a more rational, serious note: tons of people lost their jobs today without notice and that's just really sad. #maxandermas
— Jeannette Sharp (@JConklinSharp) January 18, 2016
We reached out to a company spokesman to find out just how many workers have been impacted, and we will be sure to update you with that information when it becomes available. In the meantime, we are especially interested in hearing from folks who were laid off. Please send your story, with your name, age, city, and the best way to get a hold of you to [email protected]