Livonia couple Bob and Wendy Sutton recently opened a Pet Passages franchise after being inspired to do so when they lost their dog Lulu last year.
"Nobody really thinks about it until you're in that position," Wendy Sutton said, according to Hometown Life. “We knew we wanted her cremated and it was then, 'OK, where do we take her?'"
The funeral home aims to treat pets with dignity and provides a range of services, including picking up pets from a residence or a veterinarian’s office. The business also offers cremation services and urns with pets’ names laser-etched into them.
There are also two dedicated visitation areas where family members can give their pets a proper goodbye, called the “Rainbow Bridge” rooms, named after a poem about a deceased pet who waits in a meadow for his owner so that they may go to heaven together.
"We treat them like they're still alive. We want the pet parents to know that through the whole process, that that pet is in our care that they will be taken care of," Bob Sutton said, according to Hometown Life. "I take care of this like it's my own pet."
The funeral home will accept a variety of pets, including dogs, cats, birds, and hamsters. This is the first Pet Passages to open in Michigan, but there are other franchise locations across the country, including in New York and Pennsylvania.
The Michigan funeral home is located on Schoolcraft Road between Merriman and Middlebelt roads. Pricing ranges from $65 to $270.
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